FAQs

What file formats do you offer?

We provide premium 3D jewelry CAD files in 3DM and STL formats for instant download.

Can I use files commercially?

Yes, all purchased files come with a commercial license for your jewelry creations.

How do I download my purchase?

After payment, your files are instantly available in your customer dashboard for download.

Are there refunds available?

Due to digital nature, refunds are only offered if files are defective or inaccessible.

Is support available for file issues?

Yes, our team is ready to assist you with any technical questions or file problems.